Privacy Policy for Tom’s Cafe Limited

Effective Date: 18/ 08/ 24

At Tom’s Cafe Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our e-commerce website, www.tomssandwiches.co.nz

1. Information we collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, device type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To communicate with you regarding your orders, inquiries, or account status.
• To send you promotional materials, newsletters, and other marketing communications.
• To improve our website, products, and customer service.
• To analyse website usage and trends to enhance user experience.
• To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) under confidentiality agreements.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us analyse website traffic and improve our services. You can choose to accept or decline cookies; however, declining cookies may affect your experience on our site.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Tom's

36 Southwark St
Christchurch Central
NZ, 8011

tom@tomssandwiches.co.nz

0273093514